Refund policy

• Customer satisfaction is our priority at PERIODIET by HORMOFOODS.com.
• If you receive a damaged, incorrect, or defective product, you may request a replacement or refund within 7 days of delivery.
• To process your request, please share your order number along with clear photos or videos of the issue.
• Products must be unused, sealed, and in their original packaging to qualify for a return.
• For hygiene and safety reasons, opened or used products cannot be returned or exchanged.
• Refunds are processed after our team reviews and approves the request.
• Approved refunds are usually issued within 5–10 working days through the original payment method.
• Shipping charges are non-refundable unless the mistake was from our side.
• Orders canceled after dispatch may not be eligible for a full refund.
• For any return or refund assistance, our support team is always happy to help you.